Returns & Exchanges

At The Hero Company, we want you to feel confident in every piece you wear; if your purchase isn't a perfect fit, we offer hassle-free returns within 30 days of delivery. All items must be in their original, unwashed condition with tags attached to be eligible for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.

• 3.
  Drop Off Package

  Affix the label to your package and drop it off at any authorized carrier location or scheduled pickup point.

• 4.
  Receive Your Refund

  After our warehouse team inspects your return, we will process your refund or ship your exchange within 5-7 business days.